(Troubleshooting guide for Quickbooks error 15240)

QuickBooks Error 15240 can occur when you try to update your QuickBooks Desktops or download payroll updates. The error is usually caused by Internet Explorer security settings or by misconfigured firewall settings. The messages that appear on the screen when this error code is encountered are as follows:

• “QuickBooks error 15240 – HRESULT XXXXX the QuickBooks update did not complete successfully”

• “QuickBooks error 15240 – HRESULT XXXXX the payroll update did not complete successfully”

These errors generally occur when updating QuickBooks, which can cause problems in calculating the financial year.

Causes of QuickBooks Error 15240

QuickBooks Error 15240 occurs for a number of reasons, including:

• The version of QuickBooks you are using is not the latest.

• If you are not logged on as an administrator on Windows or if the application is not running as an administrator, this error might occur.

• A wrong, incorrect, or invalid download link has been specified, but the shared download is still active.

• You are using the QuickBooks multi-user mode in a terminal service setting.

• Damaged Windows or corrupted registry files.

• Damaged QuickBooks update.

Symptoms of Error 15240 QuickBooks

1. QuickBooks will not be able to install the latest update

2. Payroll update will fail

3. Not able to do payroll

Solution 1: Make Sure You Are Running Your QuickBooks As an Administrator

To do this, follow the given points:

1. Go to the QuickBooks icon on your desktop and give a right-click on it to launch

2. Now, choose the option “Run as Administrator”

Solution 2: Use Clean Install Tool to Reinstall QuickBooks

This recommended solution will help you to clear all junk that may have stored over the period of time when you constantly use your QuickBooks. Follow the below steps for that:

1. First, uninstall or eliminate QuickBooks Desktop from your system

2. After that, rename the entire installation folder via downloading and running the QuickBooks Clean Install Tool

3. Now, re-install QuickBooks Desktop

Also, Read- Resolve Quickbooks Error 6175

Solution 3: Make Sure That the Date and Time Settings Are Correctly Set

An incorrect time or date can result in this error. Taking a look at them and correcting them as needed:

1. First, go to the Control Panel on your system

2. Open the Change date and time Settings

3. Adjust the date and time correctly

4. After that, click on Apply and then OK to save the changes

Solution 4: Ensure That the Internet Explorer Settings Are Adjusted Correctly

To do this, go through the given points:

1. First, open Internet Explorer browser on your PC

2. Now, click on Tools menu and select Internet option

3. Next, open the Advanced option

4. Now, scroll-down until you get the options SSL2.0 and SSL3.0

5. Check the boxes near both tabs

6. And then click Apply and OK to save the changes

Solution 5: The Security Software Settings Should Adjust Correctly

Security software may interrupt when QuickBooks is running on PC and due to which QuickBooks Update Error 15240 appears. So, make sure that the settings of your antivirus program are adjusted correctly so that it doesn’t hinder the workflow in QuickBooks.

Also, Read- How to download Quickbooks install diagnostic tool

Conclusion

Hopefully, the above resolutions are enough to fix the QuickBooks error 15240. If still unable to fix this issue, then without any hesitation, you can connect to the help desk helpline number To get continuous immediate assistance, you can use a 24/7 live chat option to chat with the professional. During troubleshooting, you can also take a screenshot and email it if you get stuck anywhere. We will resolve the issue without delay.